General Terms and Conditions – By using our website or placing an order with us you agree to be bound by these terms and conditions.

Please note we may change these terms and conditions at any time and changes will apply to any subsequent orders received.

Free or discount introductory offers apply only to the first account opened and order placed per household. It must not be used in connection with multiple accounts created or controlled by the same person.

Making a Purchase – By placing an order on our website you declare that you are at least eighteen years old and you are legally capable of entering into a binding contract. To make a purchase you are required to complete our simple checkout process. You will be guided through the checkout and asked to input your data to complete the transaction. Upon placing your order, we will send you an order acknowledgement email; this is to advise you that we have received your order request. When your order is ready to ship, we will then send you a despatch confirmation email. It’s at this point that we accept your order and the contract is formed. We reserve the right to cancel an order should there be an issue with stock levels or payment details, or the identification of a pricing or product description error. All purchases take place in a safe environment using the latest SSL (Secure Sockets Layer) encryption technology and a secure server.

Liability – Art & Party Co. shall not be liable in any way for any loss or damage arising directly or indirectly from the delivery of goods being delayed or prevented or for any other reason beyond our control including the acts of any third parties. Furthermore, in no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever whether arising from loss of data, loss of profits or loss of revenue in connection with the use of this website.

Delivery – Art & Party Co. will deliver any goods ordered to the delivery address supplied when submitting an order. Availability permitting, orders will be despatched for delivery within the stated time frame. The despatch of goods constitutes our duty of fulfilling the contract. If you are unfortunate enough to receive a damaged item, please contact our customer service team within 7 days. They will be happy to assist you and arrange a replacement or refund where applicable. We do advise you to check goods upon arrival. No liability can be accepted for costs caused by late deliveries, or for any other reason. If you refuse delivery, please notify our customer service team immediately.

Toy Safety – All of the toys selected on the Art and Party Co. website comply with the European Toy Safety Regulations and bear the CE mark and age guides where appropriate. Please retain any packaging for future reference. Adults should inflate balloons and supervise their use with children under 8 years
Chocolate Products – Whilst every care has been taken these products may contain traces of nuts.
Confectionery – All of the sweets and lollipops advertised on the Art & Party Co. website are not recommended for children under 3 years, unless otherwise stated. Adult supervision is recommended for all of our sweets when being consumed by a child. WARNING: Lollipops are a potential choking hazard. Not suitable for children under 3 years. Small parts are a potential hazard.