Delivery – Art & Party Co. will deliver any goods ordered to the delivery address supplied when submitting an order. Availability permitting, orders will be despatched for delivery within the stated time frame. The despatch of goods constitutes our duty of fulfilling the contract. If you are unfortunate enough to receive a damaged item, please contact our customer service team within 7 days. They will be happy to assist you and arrange a replacement or refund where applicable. We do advise you to check goods upon arrival. No liability can be accepted for costs caused by late deliveries, or for any other reason. If you refuse delivery, please notify our customer service team immediately.

Returns & Refunds – We want you to be happy with everything you buy from us. If you are not completely satisfied with any of the goods you purchase, please return them within 14 days and we will refund you. Please return item(s) in a resalable condition to the following address: Art & Party Co. Orchard House, New Bath Road, Twyford, Berkshire, RG10 9RU